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Return Policy | Satisfaction Guaranteed
As part of our commitment to customer service, NutraSkinRx offers a fair return policy. If you are dissatisfied with any product purchased through our site, you may return the item(s) for an exchange or refund within 21 days of purchase. Please be advised that prior authorization is required on all returns. Any returns sent to us without return authorization or copy of receipt cannot be accepted. Return acceptance is at the sole discretion of NutraSkinRx.
If returning an item(s), you must include all parts, pieces, printed materials and copy of receipt in order to be eligible for a refund.
Also, to ensure that your returns are received by NutraSkinRx, please make sure to add insurance to your parcels through your preferred mail delivery service. Shipping fees are only eligible for refund when the original items were either shipped incorrectly by NutraSkinRx or damaged. All other shipping fees are nonrefundable.
Shipping costs are non-refundable.
To receive authorization for a return, please contact Customer Service by dialing our toll-free number at 800-xxx-xxxx or email us firstname.lastname@example.org. Please allow up to two weeks for the return to be processed, at which time a credit or exchange will be made. Our hours are Monday through Friday 9am- 5pm Pacific time.
Ship returned items to:
1508 Silver Lane
Diamond Bar, CA 91765
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